Privacy Policy

1. Introduction

SCC State College Concrete respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard information when you visit our website www.concretestatecollege.com or use our services.

2. Information We Collect

Personal Information You Provide

When you contact us for a quote or consultation, we may collect personal information including your name, email address, phone number, property address, and details about your project. This information is provided voluntarily when you fill out contact forms, call our office, or communicate with us via email.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and pages visited. This information helps us understand how visitors use our website and improve our services.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide requested quotes or information
• To schedule consultations and coordinate project work
• To communicate with you about your project, including updates and changes
• To process payments and maintain project records
• To send occasional updates about our services (you may opt out at any time)
• To improve our website, services, and customer experience
• To comply with legal obligations and protect our legal rights

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us with business operations, such as payment processing, scheduling software, or website hosting. These providers are required to protect your information and use it only for the purposes we specify.
• Legal Requirements: We may disclose your information if required by law, legal process, or government request, or to protect the rights, property, or safety of our business, employees, or customers.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner, subject to the same privacy protections.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our website.

You can control cookie settings through your browser. Please note that disabling cookies may affect website functionality and your user experience.

6. Third-Party Services

Our website may use third-party services such as analytics tools, contact form providers, or mapping services. These services may collect information about your use of our website according to their own privacy policies. We are not responsible for the privacy practices of third-party services.

7. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Project records and communication histories may be retained for several years for business and legal purposes.

9. Your Privacy Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal obligations
• Opt out of marketing communications
• Object to certain uses of your information

To exercise these rights, please contact us using the information provided below.

10. Children's Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new effective date. We encourage you to review this policy periodically.

12. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). This includes the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

• SCC State College Concrete
• 400 S Gill St, State College, PA 16801
• Phone: (814) 996-0298
• Email: hi@concretestatecollege.com